You want on-prem, you get on-prem.
Most asset owners don’t like the idea of having their confidential OT asset data stored in the public Cloud. That’s why we sell on-prem licenses, plain and simple.
On-prem doesn’t necessarily mean bare metal. Rather than installing OTbase in your data center, you can also deploy in your company’s private Cloud using AWS, Azure, etc.
Volume based licensing
OTbase is licensed based on volume. You pay for the number of digital devices, regardless of the number of users, networks, or sites.
License fee per device degrades with the number of devices. The more devices you manage with OTbase, the lower the cost per device. Best of all, if you manage multiple sites with OTbase, license fees are calculated based on the cummulative number of devices, not based on the number of devices per site.
With an annual subscription, you pay to use the software on premise for one year with the right to renew at the end of the period.
Services
You can choose between two levels of technical assistance: Regular software maintenance and Concierge Service.
Regular software maintenance
Regular software maintenance gives you access to the OTbase ticket system where you can enter technical questions, bug reports, feature requests and more.
Regular software maintenance also includes free software updates for the product components you have licensed.
Regular software maintenance is already included in the annual subscription plan.
Concierge Service
Concierge Service can be purchased as an add-on to regular software maintenance. It gives you access to a Technical Account Manager that provides personalized assistance with your OTbase rollout and implementation, including:
- Guidance on how to design your metadata structures such as geolocations
- Guidance on where and how to deploy OTbase Discovery nodes
- Hands-on help for writing custom Python scripts for importing existing metadata from Excel table etc.
Concierge Service also includes weekly web meetings where you can discuss pertinent questions and problems.
Pilot program
Ok, you’re interested but you need to check out if it really works for you and your company, in your environment. We get that. That’s what the OTbase pilot program is for. Here is how it works.
- You’ll get the OTbase software binaries for on-premise installation, for 60 days, for an unlimited number of devices.
- During those 60 days, a Technical Account Manager will take care of you. We’ll discuss questions and problems in weekly Teams calls.
- Our sales team will make no effort to force you into buying. We’ll help you figuring out if OTbase is the right product for you.
- Even if you decide to not go forward with OTbase, you can keep all the asset information you have collected using OTbase, for example in the form of Excel and Visio exports.
Enterprise-grade OT asset management software